user experience
The ChatFAQ widget elevates user engagement with a flexible and fully customizable interface. Unlock the power of user insights through quantitative and qualitative analytics and AI-driven discussion clustering, enabling you to craft exceptional user experiences.
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Interactive design
Our widget employs a user-friendly responsive design that ensures a smooth and positive experience.
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Seemless integration
Our widget easily embeds into your web site or platform, offering immediate access to enhanced customer service.
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Multilingual support
Our widget can be configured in multiple languages, enabling to serve a global customer base without compromising on service quality.
Top capabilities
Fully brandable UX/UI
Create an experience that reflects your brand's uniqueness and caters to your audience's needs. The widget offers full flexibility over all UI aspects (size, color, fonts, and logo).
Trackable and usable conversations
Enhance your chat interactions with comprehensive insights: leverage our chat dashboard for quantitative analysis, user feedback and conversation reviews for qualitative insights, and AI-driven automated conversation clustering for deeper understanding.
Strong chat capabilities
Easily access and get redirected to source files and URLs used to generate answers, allow user to submit feedback and rate the answers, create meaningful conversations with chat history, download your conversations' history, and configure your chat in multiple languages.
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