Built-in Integrations

a unified workflow with our built-in integrations

ChatFAQ’s powerful integration capabilities open the door to an elevated customer experience. By integrating your existing ecosystem, we enable enhanced functionalities across various touchpoints.

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Ease of integration

CharFAQ plug-and-play system allows effortlessly integration into your ecosystem, while complying with your business's customer care, IT, security and legal requirements.

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Versatile compatibility

ChatFAQ's integration ability ensures that all your front-end and back-end systems work in harmony, creating a seamless customer experience.

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Scalability

Our chat interface is designed to scale, fitting perfectly with your growing business needs and easily adapting to changing customer expectations.

Top capabilities

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ChatFAQ SDK: a foundation for integration

With our flexible SDK, you have the tools at your disposal to create a personalized interaction experience. Tailor the conversation flow, adapt the tone, and set up custom responses that align with your brand. Acting as the cornerstone of our integration abilities, the SDK is adaptable across your preferred platforms, ensuring a consistent brand voice and customer experience.

Versatile compatibility

Our service blends into your existing tools, ensuring seamless integration with your CRM, ERP, CLOUD, and CMS systems. This minimizes disruptions, fosters efficiency, and supports even the most complex architectures. ChatFAQ works harmoniously with a broad range of platforms such as Salesforce, HubSpot, Microsoft Dynamics, ServiceNow, Magento, Shopify, Hybris Commerce , and more, ensuring a streamlined operation across your business ecosystem.

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Elevate your user interface

Enrich your front-end user interface with the integration of ChatFAQ. Our front-end integration capabilities allow for the creation of an engaging and personalized customer experience across various platforms. Apart from our web widgets, you can easily plug internal communication tools like Slack and Teams, or external platforms such as WhatsApp and Messenger, ChatFAQ ensures you're connected wherever your customers are.