An advanced conversational platform
ChatFAQ provides a chat service enabling access to source materials, allow users feedback submission, conversational memory, and multilingual support.
ChatFAQ provides a chat service enabling access to source materials, allow users feedback submission, conversational memory, and multilingual support.
ChatFAQ leverages on-going developments around generative Large Language Models technology such as GPT, Llama, Mistral models and RAG architecture to provide response accuracy.
ChatFAQ integrates seamlessly into your business organization by guaranteeing full compliance with your customer care, IT, security and legal constraints around LLM-services
ChatFAQ offers complete management over the service experience, from your customers input, up to the AI generative models and deployment architecture.
Read, review, measure all customers interactions. Incorporate their feedbacks to extend your knowledge database.
Brand and adapt the conversation experience to your business with personalised flows, tone and responses.
Feed and train with your content to provide relevant information for your business and eliminate AI hallucinations.
No license trap. ChatFAQ is an open-source solution, meaning your costs only grow as you scale your service infrastructure.
ChatFAQ is prepared for standard cloud deployments so you can run service on the infrastructure of your choice.
Provide relevant answers in the preferred languages of your customers without compromising quality.
ChatFAQ has been developed and designed by ISO 27001 certified teams to guarantee the maximum level of security and evolving worldwide regulation compliance